FAQs on Domain Research Suite (DRS) Subscriptions

Do you have tutorials I can use to get myself familiar with DRS?

Yes, you can check the list of our DRS tutorials here.

I need an easy way to compute how many DRS credits I will need to set up DRS Monitors. Can you help?

Yes, you can use our DRS credits calculator to compute which DRS plan would be the most suitable based on the number of terms, domains, or registrants you are planning to monitor.

What if I need more DRS credits in the future?
You can purchase another DRS subscription to top up your DRS credits balance. Or you can cancel an existing subscription and purchase another one that offer more credits per month.

Will I be able to easily cancel a monthly or yearly DRS subscription if I don't need it anymore?

Yes, you will be able to manually cancel monthly or yearly subscriptions from your user area by clicking the "Edit subscription" link then on the "Cancel subscription" button next to the subscription you want to cancel. Note that your subscription will remain effective until the end of the current billing period.

What are the payment methods?

We currently accept credit cards, PayPal, major cryptocurrencies. For instructions on how to pay by Check, Wire transfer, or other options, please contact service.desk@whoisxmlapi.com.

What if I purchase the wrong DRS subscription?

No worries. Please contact service.desk@whoisxmlapi.com so our team can help you fix this.

Can I use my DRS credits to make API calls?

Yes, your DRS credits are valid to do API calls for the following products:

Similarly any credits purchased on the pricing pages of the above products are valid to use within the DRS Dashboard.

I have other questions about paid API subscriptions
Please contact service.desk@whoisxmlapi.com and we'll get back to you asap.